Help Centre

General Questions

Q: When will I receive my tickets?
A: We guarantee that you will receive your tickets three days before the event. Rest assured, we prioritise timely delivery so you can plan your trip without any worries.

Q: Will I receive seats next to each other?
A: Yes, we guarantee that all tickets purchased together will have seats next to each other. Enjoy the event with your companions without any separation concerns.

Community Impact

Q: How do you give back to local communities?
A: We believe in responsible tourism and giving back to the communities we visit. A portion of our proceeds goes towards local projects and initiatives that support education, health, and environmental sustainability.

Policies

Q: What is your cancellation and refund policy?
A: We understand that plans can change. We offer partial refunds for cancellations. If there are any issues arising from the event itself, we will work with you to reschedule for a future date or provide alternate options. For a more comprehensive look at our cancellation and refund policy, please look at our terms of business.

Need More Help?

If you have any additional questions or need further assistance, please do not hesitate to contact our customer service team. We're here to help make your travel experience as enjoyable as possible!